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Truetask runs on any system that supports Docker Compose — Linux, macOS, or Windows. Minimum 2GB RAM and 10GB disk space. No external database or runtime required.

Run the one-line installer from the Client Portal. It pulls the Docker images, runs the setup wizard, and starts all services. The full process takes under 5 minutes.

Yes. After the initial download, Truetask runs entirely offline. No CDNs, no external APIs, no web fonts, no telemetry. It is designed for air-gapped and classified environments.

Download the latest release from the Client Portal and run the update script. Your data is preserved automatically. Updates are included for one year from your purchase date.

Yes. Truetask includes a built-in import tool that migrates your projects, tasks, and metadata from Jira, Trello, and Asana.

Truetask uses a perpetual license model. You pay once and own the software forever. No subscriptions, no recurring fees. Each license covers one production deployment.

Teams includes core project management features. Pro adds Active Directory/LDAP, OAuth/SSO, REST API, and webhooks. Enterprise adds audit logging, compliance exports, AI features, and S3 storage.

You keep using the last version you received — indefinitely. Your license never expires. You can optionally renew at a reduced rate to get another year of updates.

Yes. We offer a 14-day money-back guarantee from the date of purchase. Contact [email protected] for a full refund — no questions asked.

No. Every plan includes unlimited users. We do not charge per seat.

Pro includes one year of email support with a 48-hour response time. Enterprise includes one year of priority email support with a 24-hour response time. Teams does not include email support — documentation and self-serve resources are available at no cost. After the first year, Pro and Enterprise customers can renew support at a reduced rate or continue using the software without it.

Email [email protected] with your license key and a description of the issue. Include relevant logs or screenshots when possible.

Yes. The User Guide at docs.truetask.io covers features and workflows. The Admin Guide at setup.truetask.io covers installation, configuration, and server administration.

On a case-by-case basis. Contact [email protected] to discuss your requirements.